Applications may not be accepted for a number of reasons, including mis-typed information, or not meeting the specified requirements. Please note that other conditions may apply and we cannot guarantee that your application will be accepted.
If your application isn't successful, you can still purchase the item in full via PayPal or with a valid credit or debit card. If your application is declined, it’s usually for one of the following reasons:
- you do not meet the eligibility criteria;
- adverse credit reference agency information;
- your credit score;
- you are considered to be overcommitted financially; or
- your existing account performance with other lenders.
If you wish to appeal the decision made by the lender, it’s advised you obtain an up to date copy of your credit report before appealing to them directly. Due to data protection, all customer appeals must be made in writing to firstname.lastname@example.org or for more advice, call V12 on 02920 468916.